Nalladhu Code of Conduct

Nalladhu respectfully requires that all users of its sites adhere to the following Code of Conduct as a prerequisite to being a member of the Nalladhu community.

1. Always adhere to Nalladhu's Terms of Use.
2. Only use the platform if you are over 18 years old or have the supervision of an adult or guardian who is over 18 years old.
3. You are solely responsible for your conduct and activities on and regarding to Nalladhu and any and all data, text, information, usernames, graphics, images, photographs, profiles, audio, video, products, and links (together, "Content") that you submit, post, and display on Nalladhu.
4. Your Content and your use of Nalladhu shall not be false, inaccurate or misleading, fraudulent or involve the sale of illegal, counterfeit or stolen products. You may not list products that encourage the sale of counterfeit or fraudulent products such as blank certificates or other blank products that can be used to claim authenticity. Nor can you sell certificates of authenticity independent of the actual product to which it's attributable.
5. You shall not infringe upon any third-party's copyright, patent, trademark, trade secret or other proprietary or intellectual property rights or rights of publicity or privacy.
6. You shall not violate any applicable law, statute, ordinance or regulation.
7. You shall not sell a hard-drive, USB drive, USB stick, portable disk or any other similar format of digital data storage that contains preloaded sounds, recordings or other media on the Site.
8. You shall not list products that are hazardous to consumers and therefore subject to a recall.
9. Do not use a fake identity.
10. Do not create a new or alternate account to avoid restrictions or limitations imposed on another account.
11. Do not interfere with other users' business or listing(s).
12. Do not take any transaction off-site, nor encourage anyone to engage in any offsite transaction of any kind.
13. Do not make false claims about other users.
14. Always treat other users with respect.
15. Always treat the Nalladhu staff with respect.
16. Do not make threats against Nalladhu or its staff.
17. Always provide accurate personal and contact information.
18. Do not engage in any illegal activity, including the infringement of intellectual property, listing products that do not exist or you do not own, shipping products that are different from your listing or the applicable order, money laundering or other forms of fraud.
19. Do not engage in discrimination or hate speech of any kind including adverse references to age, race, national origin, religion, gender, gender identity, sexual orientation, sexual identity, or pregnancy.
20. Do not use the platform to engage in threats of violence or to encourage violence in any manner.
21. Do not use the platform to harass, impersonate or intimidate other users.
22. Do not use the site to engage in the transmission of pornography or any obscene materials.

Your access to any and all Nalladhu websites is conditioned on your adherence to this policy. Any violation of this section may result in immediate termination of your rights as a Nalladhu user. Determinations will be made at the sole discretion of Nalladhu and may be implemented without warning or the ability to cure.

Seller or Services Provider

1. Listing Standards

   In order for Nalladhu to function optimally, Nalladhu sellers should adhere to the following standards governing their listing:

   1. By listing a product on the Site you warrant that you and all aspects of the product comply with Nalladhu's published policies.
   2. You warrant that you may legally sell the product.
   3. You must accurately describe your product and all terms of sale/service in your Nalladhu.com.
   4. Your product must be accurately described and be authentic. Nalladhu reserves the right to require Certificates of Authenticity (COA), Letters of Authenticity (LOA), or serial numbers demonstrating that a product is what it is purported to be.
   5. Your listings may only include text descriptions, graphics, pictures and other content relevant to the sale / service of that product supplied by yourself.
   6. You may not use stock photography unless you are an authorized dealer or it is a pre-order offer direct from a manufacturer or an authorized distributor. You also may not use content developed by third parties without their express written permission.
   7. Listings may not include links or reference to other selling venues, external listings, websites or selling channels. The inclusion of phone numbers or email addresses directly in listings, shop banners, or shop policies is prohibited. Any such additions will be removed from the listing by Nalladhu without notice.
   8. All products must be listed in an appropriate category with appropriate tags.
   9. Each listing must accurately and completely describe the product/products for sale / services in that listing.
   10. If the "in stock" quantity is more than one, all products in that listing must be identical.
   11. Each unique product must have its own listing.
   12. Your listing shall not promote the sale of gear or the use of images that denigrate any race, ethnicity, national origin, religion, gender, gender identity, disability, sexual identity, or sexual orientation, unless there is established and recognized historic, artistic, social or political value in the gear or image. Nalladhu will carefully review any such listings in order to provide a fair and reasonable resolution, but Nalladhu retains the sole right to make any final determination on this issue.
   13. Your listing shall not contain or transmit any code of a destructive nature that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.
   14. Your listing shall not host images not part of a listing.
   15. Your listing shall not modify, adapt or hack Nalladhu or modify another website so as to falsely imply that it is associated with Nalladhu. Your listing shall not appear to create liability for Nalladhu or cause Nalladhu to lose (in whole or in part) the services of Nalladhu's ISPs or other suppliers.
   16. Your listing shall not link directly or indirectly, reference or contain descriptions of goods or services that are prohibited under the Terms of Use, the Privacy Policy, or other policies as posted on Nalladhu.
   17. Your products may not contain a name deemed offensive, in Nalladhu's sole discretion.
   18. You may not list any product on Nalladhu (or consummate any transaction that was initiated using Nalladhu's service) that, by paying to Nalladhu the listing fee or the final value fee, could cause Nalladhu to violate any applicable law, statute, ordinance or regulation, or that violates the Terms of Use.
   19. The price stated in each product listing description must be an accurate representation of the sale.
   20. Nalladhu reserves the right to edit or amend listings that violate any of its terms, conditions or policies.
   21. Sellers may charge reasonable shipping and handling fees to cover the costs for packaging and mailing the products.
   22. Sellers may not charge excessive shipping fees
   23. You may not misrepresent the product's location, or use another user's account without permission.

   Your access to any and all Nalladhu websites is conditioned on your adherence to this policy. Any violation of this section may result in immediate termination of your rights as a Nalladhu user. Determinations will be made at the sole discretion of Nalladhu and may be implemented without warning or the ability to cure.

2. Intellectual Property Policy

   Nalladhu takes intellectual property infringement very seriously and has policies specific to Copyright and Trademark infringement located in the Terms of Use. If you believe intellectual property infringement is taking place, please contact Nalladhu.com immediately. Nalladhu will take the necessary steps to contact the alleged infringer and prevent any continuing infringement.

3. Binding Sale and Shipping Obligations

   All sales are binding. The seller is obligated to ship the order or otherwise complete the transaction with the buyer in a prompt manner, unless there is an exceptional circumstance, such as: (a) the buyer fails to meet the terms of the seller's listing (such as payment method), or (b) the seller cannot authenticate the buyer's identity. If the seller agrees to 2-day free shipping, the seller is obligated to deliver the product in two days. The buyer is obligated to deliver appropriate payment for products purchased, unless there is an exceptional circumstance. By purchasing a product on Nalladhu, the buyer agrees to the specific return and other policies set forth by the individual seller and the seller is obligated to adhere to their return policy. Both buyer and seller acknowledge and agree that transactions on the Site are between the buyer and seller. The Site exists as the platform for the transaction, but does not make Nalladhu a party to the transaction. Accordingly, Nalladhu retains the right to suspend or terminate a user's privileges for failing to consummate a transaction, but Nalladhu does not have a mechanism to force the completion of a sale or force acceptance of payment. Any failure to complete a binding sale may result in immediate termination of your membership to Nalladhu.

4. Delivery Policy and Refunds/Returns

   If you sell a product on Nalladhu, you are obligated to deliver the actual product that was sold, or one of the series, in a reasonable period of time after the sale. You cannot deliver a substitute or replacement product, or withhold delivery, without the express consent of the buyer. If you have not shipped within three (3) business days of completing the sale, Nalladhu reserves the right to issue a refund to the buyer on your behalf. To the extent there are issues with payment, please direct them to Nalladhu Customer Service. If a buyer wishes to return the product, you are obligated to follow your shop policy on returns and refunds. If you agree to refund any product, you must issue a refund within two business days of your receipt of the product.

5. Off-Site Transactions/Void Transactions/Fee Avoidance

   No sales may be carried out via private message as a means to avoid Nalladhu's sales fee or applicable taxes. Any other efforts to move sales initiated on Nalladhu off-site to avoid fees is strictly prohibited and may result in account suspension or termination. Any transaction initiated on the Site, but consummated off-site will not be subject to any of Nalladhu's policies or protections. Nalladhu reserves the right to charge its fee for any transaction initiated on the Site and completed off-site. Nalladhu further reserves the right to charge a selling fee upon finding any express intent to move a transaction off-site. You waive any and all claims against Nalladhu for any fees listed in this section.

6. Shipping Labels

   When you purchase a shipping label on Nalladhu, for either domestic or international use, you are responsible for ensuring that all fields are filled out completely and accurately, including size, weight, description (if any) and declared value (if any). Any liability for a failure, or failures, to accurately or appropriately fill out the information will be transferred to you as the user. You also agree that you will not use a Nalladhu shipping label to send anything harmful or dangerous. You agree to indemnify and hold Nalladhu, its officers, directors, employees, and agents harmless for any claims or damages associated with any breach of this provision.

7. Sales Tax

   As a seller, you are responsible for collecting and remitting any sales, or other, taxes due and owing on your sales. You agree to indemnify and hold Nalladhu, its officers, directors, employees, and agents harmless for any claims or damages associated with any breach of this provision.

8. Waiver of Claims

   You acknowledge that Nalladhu is only a marketplace that provides a digital connection for users. Nalladhu is not a party to the actual transaction. You expressly waive and release Nalladhu (and Nalladhu's officers, directors, agents, subsidiaries, joint ventures and employees) from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with the failure of a user to complete a sale.

9. Termination of a User Account

   At any time and for any reason, Nalladhu can choose to terminate the relationship between a Nalladhu and a user for violations of this Code of Ethics. By using the Nalladhu, you agree to the terms of this Code of Ethics.

Buyer

1. Payment Policy

   If you buy a product on Nalladhu, you are obligated to pay for the product that was sold, or one of the series, in a reasonable period of time after the sale. You are solely responsible for payment. You expressly agree that Nalladhu may charge your credit card, or any other method of payment, on file for any and all payments advanced or made or refunds issued due to your failure to make payment on an order. You hereby waive any and all claims against Nalladhu for exercising this right. Nalladhu does not accept payment for products over the phone. To the extent there are issues with payment, please direct them to Nalladhu Customer Service.

2. Off-Site Transactions/Void Transactions/Fee Avoidance

   No sales may be carried out via private message as a means to avoid Nalladhu's sales fee or applicable taxes. Any other efforts to move sales initiated on Nalladhu off-site to avoid fees is strictly prohibited and may result in account suspension or termination. Any transaction initiated on the Site, but consummated off-site will not be subject to any of Nalladhu's policies or protections. Nalladhu reserves the right to charge its fee for any transaction initiated on the Site and completed off-site. Nalladhu further reserves the right to charge a selling fee upon finding any express intent to move a transaction off-site. You waive any and all claims against Nalladhu for any fees listed in this section.

3. Waiver of Claims

   You acknowledge that Nalladhu is only a marketplace that provides a digital connection for users. Nalladhu is not a party to the actual transaction. You expressly waive and release Nalladhu (and Nalladhu's officers, directors, agents, subsidiaries, joint ventures and employees) from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with the failure of a user to complete a sale, including a failure by the seller to ship at all or to ship within the stated time period (i.e. Two Day Shipping).

4. Refunds

   Refunds will be governed initially by the seller's refund policy. If a product arrives not as described, it is within the seller's discretion whether or not to issue a partial refund, pay for a repair or, instead, to require that the product be returned for a full refund.

5. Termination of a User Account

   At any time and for any reason, Nalladhu can choose to terminate the relationship between a Nalladhu and a user for violations of this Code of Ethics. By using the Nalladhu platform, you agree to the terms of this Code of Ethics.